• accepted as returns.
  • No returns on transitions.
  • No installations will be cancelled once the order has been placed.
  • Dk Flooring Expert is a product of nature and there will be variation in color from the samples.
  • Dk Flooring Expert expands in higher humidity and contracts in lower humidity.
  • The relative humidity should be 45%-60% throughout the year.
  • Wood products are manufactured in accordance with accepted industry standards that permit a defect tolerance not to exceed 5%.
  • The installer and/or owner assumes final responsibility to the product quality.
  • Therefore, all flooring must be inspected prior to installation.
  • Carefully examine your floor for color, grade, finish, and general quality before installing it.
  • Once the strip / plank has been nailed down, it is deemed accepted by the installer and/or the owner.
  • WILL NOT ACCEPT CLAIMS ON ALREADY INSTALLED MATERIAL.